Customer Reviews

Based on 158 reviews
84%
(133)
6%
(10)
4%
(6)
3%
(5)
3%
(4)
T
Tony
Love my saddle bags

Love exploring with my Heybike mars knowing I can include all of my necessities. Now I just need a green one for my Ranger:)

C
Customer
Bag Does Not Fit Ranger S

I purchased a Ranger S, ordering a Cargo Rack and Black Saddle Bag. I cannot get the Saddle Bag on the rack, the two straps are not long enough to fit the frame of the Rack. The Hey Bike Customer Service representative to me "I only to need to buckle the first strap". Really buckle one of the two straps! WIth one strap, what happens when the Saddle Bag is under load? The Saddle Bag cost $79.00. This is a design issue. Hey Bike's Customer Service representative the said, "Well I'm really sorry for that" and then ended the chat. Terrible customer service which tells you a lot about HeyBIke's product design and customer support. I will be submitting this negative review on every eBike forum I've used as well as tell anyone who asks me about my HeyBIke not to purchase one.

C
Charles Brown Brown
Ranger

I bought 2 rangerS, was easy to put together was able to program the speed settings that comfortable to my liking, set speed 5 10 15 20 & 25. We have a hill in our neighborhood with 15% grade it pulled it with no problem, had to pellet some. It has been cold here but we did get out and ride some, around 15 miles and we had plenty of battery power left, can’t wait for warm weather

L
Lje
Awesome bike

This is my first bike a bike that is that I had. I used to always ride a Harley Davison, but decided to not ride no more. I wanted to get a used car to commute to work, but I don’t want no more payments or whatever so I invested in an E bike. The best decision I ever did every Saturday I just go through town through bike trails. It is so much fun once you learn how to ride it save power you go more than the mileage. I use it every day for work and I really enjoy it. I’m looking to get my wife one I live in Austin, Texas, and I’ve almost all over town in it downtown that is I actually see more stuff than I would driving by or zoom in by. Yes there was a lot of bikes out there, but this was the best one that I’ve saw and everything so far is good I do recommend this bike 100%

M
Michael Hakans

Bike Rack Pannier Bag