Customer Reviews

Based on 14 reviews
71%
(10)
0%
(0)
7%
(1)
7%
(1)
14%
(2)
K
Kevin MacMahon

Ranger Spare Battery

R
Ryan Wilson
Replacement Battery

My Ranger battery just died. But, the customer service team was able to help me and is providing a replacement. The interaction was positive and consistent.

R
R. Wilson
Replacement Battery

I have received a replacement battery and the team was helpful and made sure I was satisfied with the warranty service.

M
Michael Cipparrone
Different

On the new battery the on switch doesn't quite "click" on like the old one, and for some reason it also turns the bike on if I charge it in the bike, the old one did not do that. Other wise it works fine.

S
Susan Kinman
Not sure

I put it on the bike and the bike won’t turn on. I bought a charger. But am not sure how to use it.
I can’t find anyone who does repairs on Hey Bikes in Lou Ky. HELP!!

Hi, Susan. Thanks for shopping with Heybike. After received your request, we've contacted our customer service colleagues to contact you then, please check your email and describe more your problems, so we can help.