Customer Reviews

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Michael Green
Wrong item sent, maybe?

The battery doesn't fit for my Ranger S, it's a bit too big! I will say that I absolutely love HeyBike, I've gotten my Ranger S and the back rack bags from their store and they work beautifully!! The support team is amazing and always on the ball to help, I'm sure I'd love the spare Ranger S battery, I just think I got sent the wrong item? Maybe one of the bikes has a battery that looks similar, the label has different wattages- (I'm not a tech guy, forgive me) -and numbers from my original Ranger S battery as well!! But if you're looking for an electric bike, I cannot recommend HeyBike enough, this is the only bike that's actually lasted my ride to work everyday 😂😂

Hi, Michael. Thank you for your purchase. We've feedbacked your problem to our customer service colleagues, and they will contact you to help solve. Thank you again for the support of Heybike!

K
Kevin Gahan
Arrived in good condition

They seem ok. I’ve charged them but haven’t used.